FREQUENTLY

Asked Questions

Why should I clean my carpets professionally?

There are many pollutants in your home, one of the biggest is your own skin! We actually shed 600,000 particles of skin every hour. Your carpet may appear to be clean but there are particulates and bacteria growth. The #1 reason to clean your carpet is health.

How often do I need my carpet cleaned?

Many sources, such as the EPA, the Carpet and Rug Institute and the IICRC recommend cleaning approximately every 12 months for residential carpet. Most carpet manufacturer warranties require hot water extraction at least every 24 months or your warranty will be void.

How often should we apply protector?

According to most manufacturers, by your carpets second year, it will lose 30% of its stain resistance and it should be reapplied every 12 to 24 months.

Why shouldn’t I buy a portable carpet shampooer and do it myself?

A portable carpet cleaning machine is great for spot cleaning ONLY. For over all cleaning you don’t want to use this process. A portable, has a vacuum cleaner motor. Our machine has a Nissan four cylinder pick up truck engine. It’s like comparing a gerbil to a Clydesdale Horse. Your carpet will collect pollutants that stick to the fibers and can’t be removed by general vacuuming. They need to be flushed out by hot water extraction. If you use a portable, all your doing is spreading the pollutants around making a toxic soup. Carpet cleaning is more than just clean carpet, you want healthy carpet. We hot water extract at 230 degrees boiling is 212 degrees. This is a sanitizing process, removing the pollutants and resetting the heat set memory in your carpet fibers. This brings the carpet back to it’s original.

What about dry cleaning?

The dry cleaning method spreads a moist, absorbent powder through the carpet. The powder is allowed to dry and then sucked into a vacuum. This method leaves dry sponge particles at the base of the carpet yarn. It is known to leave a sticky residue on the carpet because it is not properly rinsed.

Which carpet cleaning method is best?

Most carpet manufacturers suggest hot water extraction with a truck-mounted unit performed by an IICRC certified firm. Carpet warranties usually require hot water extraction at least every 24 months. When performed properly, hot water extraction will remove more soil and spots. It will also sanitize the carpet, whereas other methods have no capability of removing contaminants (such as pollen, pesticides, detergents, exhaust, etc.) The system we have does not over wet the carpet or leave a sticky residue. We invest in only the best equipment available. Our truck-mounted units are equipped with a 4 cylinder engine for maximum efficiency.

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